When You place an Order to purchase a product from Us, we will send You an invoice confirming receipt of your Order and containing the details of your Order. If We can only despatch part of your Order for any reason, We will contact You to advise on availability and delay, and to make arrangements for part delivery of the available items. The contract between You and Us will be completed on despatch to You of all the items in the Order.
Contracts made between Us and Our customers shall be governed in all respects by English Law and will be subject to the jurisdiction of the English courts.
No goods will be dispatched until We receive full payment for Your Order. Please note that cheques take at least three working days to clear after receipt. Credit card payments may be deferred until additional security checks have been completed. You will not be charged for Your Order until we ready to dispatch the items from Your Order.
After the items from Your Order have been dispatched, please allow up to 5 working days for delivery in the UK and up to 20 working days for any other destination. If You do not receive the items from Your Order in this time, please contact Us. Note that typical delivery times are 2-3 working days in the UK and 7-10 working days for all other destinations.
We are aware of the concern of Our customers regarding privacy of information. All information provided by You is stored securely, and will not be distributed to another company unless You give us your express consent. The information collected about You is used, in accordance with the Data Protection Act, 1998, to process Your order. In order to process Your payment, We may provide financial information to Our account processors (including Banks). You can check the information that We hold about You by e-mailing Us; We will correct any inaccuracies as soon as possible. In addition, You can notify Us if You do not wish to receive any further mailings from Us.
Our Payment Processor uses industry standard Secure Socket Layer (SSL) 128 bit encryption to ensure the highest security for credit/debit card and personal details submitted over the Internet. Information passed between Your computer and Our Payment Processor cannot be read in the unlikely event that it is intercepted by someone else.
All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion.
Upon receiving Your order Our Payment Processor carries out a standard pre-authorisation check on your payment card to ensure there are sufficient funds in order to fulfil the transaction and to verify the validity of the cardholder. Your card will be charged upon both Your and Our acceptance of the Order and after all authorisation checks have been successfully completed.